Reputation Management

Billions of pieces of information are shared online every single day across social media networks, blogs, review sites, and comparison shopping engines. Chances are good that at least one of those pieces of information is about your business. Beyond affecting how your business is perceived by people, ratings and reviews about your products and services can have an impact on your credibility and visibility in search engines.
Are you doing what it takes to monitor and protect your business’ reputation online?

Protecting Your Business’ Reputation: Part II

September 23, 2011

Start Listening: Steps to Taking Control of Your Reputation Online One of the biggest mistakes that businesses make in managing their reputation online is that they don’t! It’s not because they don’t care; more often than not, it’s because they just don’t know where to start. We’re all busy enough as it is…so where do ...

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Protecting Your Business’ Reputation: Part I

August 12, 2011

What is Reputation Management & Why is it Important? The definition of reputation management is simply: listening and responding to information (feedback, comments, complaints, praise, etc) about your business online. Sounds simple enough, right? Social media has created an entirely new landscape for how people can find and share information. Facebook’s Founder & CEO, Mark ...

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